DIS Employees Participate as Panelists at the Eastern Claims Conference - March 2007

Diabilitiy Insurance Specialists was well represented at this year's Eastern Claims Conference held at the Waldorf Astoria in New York City.

Panelists included VP of Claims, Rita Holroyd, RN; Mary Anne Heleniak, RN, Jeff Champagne and Tom Loftus. Rita joined Michael Bell and Brett Preston to present the Do's and Don'ts of Deposition testimony. It was a light-hearted but informative session which they said was aimed mainly at the "novice" deponent, however the topics covered were a good reminder for anyone finding themselves under the spotlight in litigation.

Jeff joined Melissa Cowan to provide an update on recent developments in DI Litigation. Jeff and Melissa presented case studies and then asked the audience to vote on whether the outcome for the insurance carrier would be "Good, Bad or Ugly." Some of the outcomes were surprising and without question the information provided by Jeff and Melissa was a "must know" for all involved in DI Claim adjudication.

Mary Anne and Tom presented information on Voluntary Benefits sold through Worksite marketing and the trends that are emerging there. More and more carriers are getting in the game and a variety of factors affect the kind of results seen at claim time. Agent/broker training and knowledge level as well as available marketing material can have a strong impact on the caliber of clients the carrier ends up with as well as the retention levels that result from insureds understanding what they have purchased. Results at claim time have shown up to one-third of policies rescinded, one-third of claims denied and the remaining third approved.

For further details on any of these topics, feel free to leave a comment via the link below.